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In the year 2000, the FCC (Federal Communications
Commission), designated 2-1-1 as the national phone
number for access to health and human services information.
When 2-1-1 came to Pinellas County in 2001 it was
the first in the state of Florida and 8th in the country.
2-1-1 is a free, 3-digit telephone number to “Find
Help” or to “Give Help” and connects
citizens with needed services
24 hours a day/365 days a year.
2-1-1 Tampa Bay Cares, Inc. (“2-1-1TBC”)
is recognized by Pinellas County Government as the
primary source of information regarding human services
resources for victims of major disasters in Pinellas,
Citrus and Hernando Counties. As a member of the countywide
disaster recovery network 2-1-1’s primary mission
during times of disaster is to maximize community
access to critical resources.
We will do so by adapting our normal information
gathering and service delivery procedures to meet
the circumstances of specific disasters.
Pre and post disaster, 2-1-1 TBC expands it’s
focus to include referrals for emergency information
to operational service providers and to disaster-specific
services provided by the community.
2-1-1 TBC will provide current and accurate information
regarding:
- Disaster information and assistance
- Maintain access to the 2-1-1 number
- Website access to disaster related information
and assistance
- Maintaining the connection with local service
providers regarding services available
During the recovery phase of a disaster, 2-1-1 TBC
will provide a broad variety of information &
referral and crisis intervention services on health
and human service issues as well as information &
referral for volunteer and donation opportunities
in Pinellas, Hernando and Citrus Counties.
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